7.2 Competence

7. SUPPORT

7.2 Competence

The organization shall:

• a) determine the necessary competence of person(s) doing work under its control that affects the performance and effectiveness of the quality management system
• b) ensure that these persons are competent on the basis of appropriate education, training, or experience;
• c) where applicable, take actions to acquire the necessary competence, and evaluate the effectiveness of the actions taken
• d) retain appropriate documented information as evidence of competence.

NOTE Applicable actions can include, for example, the provision of training to, the mentoring of, or the reassignment of currently employed persons; or the hiring or contracting of competent persons.

Reference for requirement
Clause 8.5.1 (Production Control)